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Frequently Asked Questions
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Dr. Nutrition is the largest nutrition center in the Middle East. We offer science-backed weight loss programs, expert consultations, and a wide range of organic products, sports supplements, and vitamins.
Link: https://drnutrition.com/about-us
Yes, our main headquarters is located in Dubai Silicon Oasis, UAE.
Link : https://drnutrition.com/stores
Branch hours vary by location. Please check the timings for the branch nearest to you via our store locator.
Link : https://drnutrition.com/stores
Yes, our customer service team is available around the clock (24 hours) to assist you.
Yes, all products offered by Dr. Nutrition are Halal-certified.
Our products are 100% original. Most are manufactured in Europe or the USA under strict quality standards (GMP).
All products shipped have a shelf life of more than 6 months. If a product has less than 6 months remaining, the expiry date will be clearly noted on the website product page.
Yes, we provide international shipping to most countries. Shipping availability depends on current logistics regulations.
Shipping fees vary depending on the shipping company selected and your location. The exact fees will be clearly displayed during the checkout process.
Free shipping is available for select countries once your order exceeds a minimum purchase amount shown on the site. Some products and clearance items are excluded and appear without the "Free Delivery" label on the product page.
Customs fees are determined by the local authorities in the destination country. They are not included in our prices, and the customer is responsible for paying them along with any clearance fees upon delivery. For estimates in a specific country (e.g., Jordan), please contact customer service before completing your order.
At Dr Nutrition, you are charged only the total amount of your order. Any additional fees or service charges are determined by your bank and may apply based on their policies. For more details or assistance, please contact your card issuer directly.
Yes, Tabby and Tamara are available as payment methods for orders above a certain amount (subject to regional availability).
Yes, but you must first visit a branch to register your card. Once registered, the discount will apply automatically to your online orders.
You may return products within 5 days of purchase, provided they are unopened, unused, and in their original packaging. Please retain your invoice.
Refunds are processed within 5 to 10 working days to your registered bank account. (Note: Fridays and Saturdays are not considered working days).
Yes, the InBody analysis and vitamin/mineral assessments are free of charge at our branches.
Link: https://drnutrition.com/stores
Yes, you can freeze your membership. The minimum suspension period is one month, and the maximum is 9 months.
We offer a comprehensive range of supplements, including Proteins, Amino Acids, Creatine, Pre-workout, and mass gainers to support athletic performance.
For muscle definition, we recommend Whey Protein Isolate as it is highly filtered to remove excess fats and carbohydrates.
Link : https://drnutrition.com/categories/whey-protein-isolate
Yes, we stock Vegan Proteins made from plant sources like pea and soy, suitable for those following a plant-based lifestyle.
Link : https://drnutrition.com/categories/vegan-protein
Casein is a slow-digesting protein ideal for taking before bed to provide a steady release of amino acids during sleep.
We recommend Mass Gainers, specifically our 1000 Calorie Gainers, which provide high caloric density to help you build size effectively.
Link : https://drnutrition.com/categories/1000-calorie-gainers
Yes, we have a variety of Fat Burners designed to boost metabolism and assist in weight loss efforts.
Yes, we offer Stimulant-Free Fat Burners for those who want to lose weight without the jittery effects of caffeine.
Link : https://drnutrition.com/categories/stimulant-free-fat-burners
We offer Appetite Suppressants that help control cravings and reduce overall caloric intake.
Link : https://drnutrition.com/categories/appetite-suppressants
CLA (Conjugated Linoleic Acid) helps improve body composition by reducing body fat while preserving lean muscle mass.
Link : https://drnutrition.com/categories/cla
Yes, we have a dedicated Keto category featuring low-carb snacks, supplements, and foods suitable for the Ketogenic diet.
Creatine Monohydrate is the most researched form for improving strength, power, and muscle mass.
Link : https://drnutrition.com/categories/creatine-monohydrate
Yes, check out our Stimulant-Free Pre-Workout section for performance boosters that don't contain caffeine.
Link : https://drnutrition.com/en-ae/categories/stimulant-free-pre-workout
BCAAs (Branched-Chain Amino Acids) help reduce muscle fatigue and speed up recovery after intense workouts.
Yes, we stock Glutamine supplements which are essential for gut health and muscle recovery.
Yes, we have specialized Men's Multivitamins formulated to support male health, energy, and performance.
Link : https://drnutrition.com/categories/mens-multivitamins
Yes, we offer Women's Multivitamins that cater to specific female nutritional needs, including iron and folic acid.
Link : https://drnutrition.com/categories/womens-multivitamins
We have a Children's Health category with multivitamins and supplements designed specifically for growing kids.
Link : https://drnutrition.com/categories/childrens-multivitamin
We have a specific section for Vitamin D supplements to support bone health and immunity.
Yes, Magnesium supplements are available to support muscle function and relaxation.
Yes, Zinc is available to help support the immune system and metabolic function.
Omega-3 fatty acids support heart health and brain function. You can view our Fish Oil and Omegas selection online.
Link : https://drnutrition.com/categories/fish-oil-and-omegas
Yes, our Joint Support category includes Glucosamine and Chondroitin to help maintain healthy joints.
We offer Digestive Health and Probiotics to improve gut flora and digestion.
Link : https://drnutrition.com/categories/digestive-health-probiotics
Yes, check our Sleep & Relaxation Support category for natural supplements like Melatonin.
Link : https://drnutrition.com/categories/sleep-relaxation-support
Yes, we have Liver Health supplements to assist in detoxification and liver function.
Do you sell blood pressure monitors?
Link : https://drnutrition.com/categories/blood-pressure-monitor
Yes, we offer Blood Glucose Monitors for tracking blood sugar levels.
Link : https://drnutrition.com/categories/blood-glucose-monitor
Yes, we have a wide range of Collagen supplements for skin, hair, and joints.
Yes, Biotin is available in our Skin, Hair, and Nails category to support healthy growth.
Yes, we have a specialized category for Beard Care oils and grooming products.
Yes, we offer a Baby Care section with gentle products for infants.
Yes, we stock Sun Screen to protect your skin from UV damage.
Yes, we carry authentic Manuka Honey known for its unique health properties.
Yes, please visit our Organic category for certified organic food items.
Yes, we have a dedicated Gluten-Free section for those with sensitivities.
We have a wide selection of Diet Snacks and Protein Snacks that are delicious and guilt-free.
Yes, our Healthy Sauces category features low-calorie and sugar-free options.
Yes, we offer natural Testosterone Boosters to support male vitality and muscle strength.
Link : https://drnutrition.com/categories/testosterone-boosters
Yes, we have high-quality Gym Leather Belts for weightlifting support.
Link : https://drnutrition.com/en-ae/categories/gym-essentials
Yes, we have a variety of Shakers for mixing your protein and pre-workout drinks.
Yes, we offer Home Gym equipment and fitness accessories.
Yes, we have a Detox category with products designed to help cleanse the body.
Yes, our Hydration & Electrolytes category helps replenish minerals lost during sweat.
Link : https://drnutrition.com/categories/hydration-electrolytes
Yes, we have a specific Antioxidants category to support cellular health.
Yes, we have a complete Vegan category featuring plant-based foods and supplements.
The subscription packages include a personalized meal plan without deprivation, updated weekly, along with selected healthy products and a shopping voucher for selected snacks.
Yes, you can continue your subscription at any branch. Prior coordination with the branch is recommended.
Yes, the subscription can be paused for a minimum of one month and a maximum of nine months, with coordination with your assigned branch.
Natural and healthy products that support your goals, recommended by a nutrition expert with usage guidance. Products may be limited to selected items and not all center products.
Follow-ups are conducted weekly with a nutrition expert and include body composition analysis, comparison with the previous week, discussion of progress and goals, and creation of a new plan based on results.
No, most required activities consist of simple exercises that can be done at home without a gym membership.
Yes, weekly follow-up packages with a personal trainer are available and include customized workout plans based on your goals, body composition, activity level, and other factors.
Yes, the subscription can be transferred to another person. Additional fees may apply, and certain conditions must be met. Please check with the branch for details.
You can review the full cancellation policy on the subscription policy.
Yes, installment options are available for selected subscription packages through Tabby and Tamara, subject to availability.
Yes. The test measures weight, height and a full body composition analysis including body fat %, muscle mass, body water %, and other indicators such as metabolic rate. After the test, the nutritionist explains the results and creates a tailored diet plan based on your goal.
Booking in advance is recommended to avoid long waiting time and to organize the consultation with the specialist. Walk-ins may be accepted depending on availability.
Yes, we recommend fasting for 2 to 4 hours (no food or drinks) for the most accurate result.
You can, but results may be less accurate because food and drinks affect body water and weight. Fasting is recommended for best accuracy.
Yes, it can. The device measures body water, so avoiding drinks before the test.
Not recommended. Exercise changes fluid balance and heart rate which can affect accuracy. It’s best to do the test in the morning or with no recent physical activity.
Yes. Morning results are more accurate due to lower water retention and an empty stomach. Evening readings can be higher due to food, water and fluid retention.
Wear light, comfortable clothing and avoid heavy outfits. The test is usually done without shoes and socks for better accuracy.
Yes. The report clearly shows muscle mass and muscle percentage, helping you track progress with nutrition and training.
Absolutely. You can compare each visit to earlier results to track changes in weight, fat and muscle mass, usually shown in the report.
Yes. The test provides a visceral fat level, an important health-related metric.
For accurate tracking, repeating weekly or every 2 weeks is recommended depending on your goal (fat loss, muscle gain, or maintenance).
Yes. It’s ideal for athletes because it tracks muscle, fat and body water accurately to optimize training and nutrition.
It is not recommended for pregnant women for safety reasons.
The test is available for children starting from age 12.
Yes, you can receive the results either printed or digitally on your phone.
The test and first consultation are free (depending on branch - country policy). You can ask the branch about any available packages or offers.
The test is free whether you purchase products or not. Supplements may be recommended based on your results and goal, but buying is optional.
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